Shipping Policy

Shipping Policy

Free Shippings for Express Delivery for US (1-2 Business Days)
How long does delivery take?

1-7 business days for US depending on different shipping method and 5-7 business days for the countries listed below. Most orders are shipped within 1-2 business days of order receipt. Trettitre will begin shipment processing for orders placed on weekends or holidays on the next business day. Business days are Monday through Friday, excluding federal holidays.

What countries do you ship to and how long it will take?
United States (1-7 business days depending on different shipping method)
Canada (5-7 business days)
Mexico (5-7 business days)
United Kingdom (5-7 business days)
Germany (5-7 business days)
France (5-7 business days)
Italy (5-7 business days)
Japan (5-7 business days)
China (5-7 business days)
We cannot deliver to the following areas:
1. Armed Forces Americas
2. Armed Forces Europe
3. Armed Forces Pacific
4. British Force
Thank you for your understanding.
How will my delivery be shipped?

Amazon functions as our logistics partner to ship out Trettitre products. They will choose the carrier that they think works best for our customers.

I ordered more than one item. Will they be delivered at the same time?

We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.

Can I change the delivery address of package after it has been shipped out?

Unfortunately, we cannot change the shipment once the product is en route.

What do I need to do when I received a different product than what I ordered?

Please contact customer support at support@trettitre.com

Who can I contact with additional questions?

Please contact customer support at support@trettitre.com or fill out the contact form at contact us.